Find out why CRM flexibility will impact your success and help you attain your organization's goals.
Most CRM vendors claim their solution is customizable. Understanding what customizable really means, however, can make the difference between attaining your organization's goals and implementation disaster. This white paper will help you understand the differenceand why it matters. You will learn:
The importance of a flexible CRM software architecture
Different categories of customization
The difference between customization and configuration
Key CRM implementation considerations
How to use a flexible CRM system to deploy and upgrade successfully