"First Time Outsourcer: Cultural Alignment & 24/7 Support"
Discover how to scale your business sustainably while generating a 90% CSAT.
The number of merchants on our client’s platform has grown at an average annual rate of 74%. They struggled to keep up with their growth, worked around the clock to service their global customer base, and suffered from high attrition.
As a company that had never used an outsourced partner, the challenge was trusting another partner to recruit and deliver the same level of performance as their internal team.
Download our case study to learn how TaskUs empowered this eCommerce giant with:
Improved workforce management
50% employee cost savings compared to the internal team
Unmatched cultural alignment
90% consistent CSAT
Go beyond your traditional CX program and discover the power of building a partnership that could take your cost center into a value and profit center.
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